Guest information & Express Check-in
Check-in is from 2pm and check-out is by 10am. Reception is open Monday to Friday, 9am to 4pm; arriving after hours or on a weekend? Use Express Check-in. Free internet is provided, and the Wi-Fi password is provided at check-in.
Dear Guests, welcome to Goldsborough Place Apartments. On this page we provide information you may find useful during your stay. If there is anything else we can assist you with, please contact us and our friendly staff will do their best to help. Thank you for choosing us to be your home away from home – have a pleasant stay! – Goldsborough Place Management
Express Check-in
If you are planning to arrive outside our office hours (9am to 4pm, Monday to Friday), please use our Express Check-in form to make your arrival easier, even after hours. Please complete and submit the form at least 24 hours before your arrival.
- Complete the online formYour details, arrival date and time, guest names, a photo of your ID (passport, driver licence, etc.) and the credit card used for booking (required for security on pre-paid accommodation).
- Get your key-safe codeOnce we’ve received your completed form, we’ll send you an access code to our after-hours key safe.
- Return your registrationAfter check-in, please sign the guest registration paper and return it to reception at your earliest convenience. Without the registration form we may have to disconnect electronic access for security reasons.
Our normal check-in time is 2pm and early check-in may not be available. We’ll do our best to accommodate early requests; if your apartment isn’t ready you’re welcome to leave your luggage at reception and take a stroll along the riverside park and esplanade, or visit a nearby café, pub or restaurant.
Check-out
Our usual check-out time is 10am. At check-out, please return all keys to our office. If the office is closed, please return the keys to the “Key Return Box” located on the left-hand side of the reception window.
Free internet
Free internet is provided. Free Wi-Fi is available in all our common areas and D & E blocks on the network “.Goldsborough place guests”. The Wi-Fi password is provided at check-in. If you can’t access the network, contact reception and we can give you access to staff Wi-Fi or a portable mobile broadband device.
Pets
Pets are welcome in the apartments, conditions apply. Please contact reception. Pets are not allowed in the pool area.
House rules
- A strict No Smoking policy. This includes NO smoking in the apartments or on the balconies. A special cleaning fee of up to $500 will apply if you are smoking in the apartments or on the balconies.
- No Partying. Please respect other residents’ peaceful enjoyment in the buildings.
- Room service is provided once a week for guests staying more than 7 days. If you need extra toiletries, towels or toilet rolls, please ask our friendly receptionists.
- Please remove your rubbish when you check out. General waste and recycling bins are located in the carpark.
- The swimming pool can be accessed via the gate on the left-hand side of reception. Hours of use are 6:30am to 9pm daily. No glass or pets are allowed in the pool area.
- Locked out after hours? Please call reception on 07 3216 0055. A call-out fee of $110 will apply.
- If you lose any of your keys, a replacement fee of $220 will apply.
- If the unit is left in unreasonable condition after checkout, extra cleaning charges will apply.
Local eateries & dining
- AJI Spice House Teneriffe | Cafe & Nightspot
- ZERO FOX | bar & Korean kitchen
- Streetcorner Jimmy Bar | Craft Beer | Cocktails
- Thomas’ (@thomassocialclub)
- UNBEARABLE BAGELS
- Sippy Tom | Café and Breakfast
- Beccofino | Italian cuisine and wood fired pizza
- Hikari (Japanese)
- La Macelleria Gelateria
Local transport
- Black & White Cabs: 133 222
- Nearest bus stops: Macquarie St at Mercantile Place (Stop 14) and Commercial Rd at Florence Street (Stop 13)
- Ferry terminal: a 3-minute walk – turn left facing the river along the riverfront boardwalk
- Use a Go-Card or your own credit card to tap on and off public transport
Local attractions
- Gasworks Plaza – a top-notch grocer, tasty burgers, cheeses, meats, Italian, juices, smoothies, poke bowls and dessert options galore
- Take the ferry and cruise on the Brisbane River
- Shopping on James Street
- Explore New Farm Park and a culture mix at Brisbane Powerhouse
- Brisbane Showgrounds
- Roma Street Parkland
- Brisbane South Bank and Queensland Gallery of Modern Art
In case of emergency
- After-hours emergency reception contact: 07 3216 0055
- Queensland Police, Ambulance and Fire & Rescue emergency: 000
- Crime Stoppers: 1800 333 000 · Policelink: 131 444
- Doctors @ Teneriffe: 07 3257 0841
- Greencross Vets Teneriffe: 07 3257 1099
- Sparkle Dental – Dentist Teneriffe & New Farm: 07 3254 0823